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Exam CIS-PPM topic 1 question 109 discussion

Actual exam question from ServiceNow's CIS-PPM
Question #: 109
Topic #: 1
[All CIS-PPM Questions]

What is the formula for Committed Utilization?

  • A. Allocated Hours/Capacity
  • B. (Allocated Hours + Confirmed Hours)/Capacity
  • C. Confirmed Hours/Capacity
  • D. Assigned Hours/Capacity
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Suggested Answer: A 🗳️

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stophs
3 months, 1 week ago
Selected Answer: A
a is correct Allocated hours: The number of hours that the resource is already committed. The value considers all resource plans and the hours on the user calendar, such as hours allocated for operational work or meetings across all projects and demands for group/user requested for selected resource plans.
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