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Exam CIS-CSM topic 1 question 134 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 134
Topic #: 1
[All CIS-CSM Questions]

By default what can customers with the customer (sn_customerservice.customer) role see on the customer service portal? (Choose three.)

  • A. Assets
  • B. Publications
  • C. Products
  • D. Contacts
  • E. Contracts
Show Suggested Answer Hide Answer
Suggested Answer: ABC 🗳️
by mhr72 at May 10, 2023, 6:26 a.m.

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mhr72
Highly Voted 1 year, 6 months ago
I think it should be A, B and C. Assets: https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-service-management/task/t_ViewAssetAndProductInformation.html Publications: https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-service-management/task/t_TargetCommViewPubOnPortal.html Products: https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-service-management/task/view-product-info-csp.html
upvoted 10 times
benny888
1 year, 2 months ago
Checked on a PDI and couldn't see Contacts and Contracts so ABC seems right!
upvoted 2 times
...
...
Faizan94
Most Recent 3 months, 1 week ago
Confirmed in PDI, Customer Service Portal only has Asset, Publications and products
upvoted 2 times
...
netvision_g
8 months, 2 weeks ago
Selected Answer: ABC
correct: A, B and C.
upvoted 1 times
...
SkillnowTraining
11 months, 3 weeks ago
Selected Answer: ABC
ABC is correct
upvoted 2 times
...
Scarfed
1 year ago
Selected Answer: ABC
ABC is correct
upvoted 3 times
...
ridhima007
1 year ago
ABC is correct
upvoted 2 times
...
NokoNice
1 year, 1 month ago
Selected Answer: ABC
ABC IS Correct
upvoted 3 times
...

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C (25%)
B (20%)
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