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Exam CSA topic 1 question 295 discussion

Actual exam question from ServiceNow's CSA
Question #: 295
Topic #: 1
[All CSA Questions]

What action will allow you to personalize layouts of columns in a list?

  • A. Context Menu > View > Personalize
  • B. Click Gear Icon > Personalize window options > Select the appropriate columns
  • C. Select the column to be personalized and right at the header > Choose the options to personalize
  • D. Select the column to be personalized > Click Edit icon (Pencil) > Choose the options to personalize
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Suggested Answer: B 🗳️
by alaro at May 5, 2023, 4:21 a.m.

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MACCA81
8 months ago
Selected Answer: B
This question is the same as question #288, just the wording of the question and the correct answer is different. In Question 288 they referred to clicking on Personalize List and here they refer to clicking on the Gear icon, but it's the same thing. Personalize list is the lable of the Gear icon (when you hover over the icon you can see it)
upvoted 2 times
Kflo
3 months, 2 weeks ago
Gear icon = Personalized list; to check, hover your mouse over the gear icon
upvoted 1 times
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dnbly
1 year, 2 months ago
B is correct but would be better stated as Click Gear Icon > Select the appropriate columns > Ok
upvoted 1 times
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alaro
1 year, 5 months ago
B is correct
upvoted 1 times
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C (25%)
B (20%)
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