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Exam CIS-HAM topic 1 question 23 discussion

Actual exam question from ServiceNow's CIS-HAM
Question #: 23
Topic #: 1
[All CIS-HAM Questions]

During hardware model normalization, a hardware asset is set to a normalization status of, "Partially Normalized". What is the most likely cause?

  • A. The model name is missing from the hardware model record.
  • B. The model number is missing from the hardware model record.
  • C. The model product is missing from the hardware model record.
  • D. The model manufacturer is missing from the hardware model record.
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Suggested Answer: B 🗳️

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IT4life
3 weeks, 2 days ago
Selected Answer: B
Partially Normalized A hardware/consumable model was partially normalized based on manufacturer and product fields only. In this case, the model field is editable and once that information is added the normalization status is changed to Manually Normalized. IMPORTANT! Make sure that when you are creating or importing your model records (or when discovery is discovering your records), the manufacturer model number is in the Model number field, the model name or the product name is in the Name field, and the company name is in the Manufacturer field. Model Number Fields = Model Number Product Fields = Model Name Manufacturer = Company Name
upvoted 2 times
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sephereth
6 months, 1 week ago
Selected Answer: B
It's B
upvoted 1 times
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marka_1267
6 months, 4 weeks ago
Selected Answer: B
B, not A as per the NowLearning: The hardware model normalization feature, available when the Hardware Asset Management (HAM) plugin is installed on your instance, takes this process even further by driving standardization of hardware and consumable asset data in your environment by manufacturer name, model name, and model number. It enables you to normalize the details, such as manufacturer, product, model, and device type, of your hardware and consumable models.
upvoted 3 times
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marka_1267
7 months, 2 weeks ago
Selected Answer: A
A hardware/consumable model was partially normalized based on manufacturer and product fields only. In this case, the model field is editable and once that information is added the normalization status is changed to Manually Normalized.
upvoted 1 times
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Satyam08022000
8 months, 3 weeks ago
A IS CORRECT ANS
upvoted 1 times
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ch_carbon
10 months ago
Selected Answer: B
A hardware/consumable model was partially normalized based on manufacturer and product fields only.
upvoted 2 times
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J64DevTeam
11 months, 2 weeks ago
Why wouldnt it be A? I went to the DOCs and it says this: The normalization status is set to Partially Normalized because the name of the model is missing.
upvoted 2 times
J64DevTeam
11 months, 2 weeks ago
Nevermind, it is B.
upvoted 1 times
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stophs
1 year ago
b is correct https://www.servicenow.com/community/ham-forum/partially-normalized-in-ham-under-which-conditions/m-p/2529079
upvoted 3 times
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j2008
1 year, 1 month ago
Its Model NUmber
upvoted 2 times
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