In which stage of the ServiceNow Implementation Methodology (SIM) is the purpose to define processes and requirements for engagement and finalize delivery plan and user stories?
As per the ServiceNow Implementation Methodology data sheet:
"Prepare: Hold workshops to understand process and platform needs. Finalize
engagement timeline and refine configuration requirements (stories)."
Answer is D - Prepare
https://blogs.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/data-sheet/ds-sim.pdf
Not certain, but I think D is correct. From documentation:
Prepare: Hold workshops to understand process and platform needs. Finalize engagement timeline and refine configuration requirements (stories).
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