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Exam CIS-HAM topic 1 question 61 discussion

Actual exam question from ServiceNow's CIS-HAM
Question #: 61
Topic #: 1
[All CIS-HAM Questions]

Configuration items (CIs) track what type of information? (Choose two.)

  • A. Financial
  • B. Operational
  • C. Lifecycle
  • D. Contractual
  • E. Relationship
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Suggested Answer: BE 🗳️

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StanZG
8 months, 3 weeks ago
Selected Answer: BE
Configuration Items track: Logical or physical resources Logical relationships Task tracking Operational details: -Software installations -Hardware details
upvoted 2 times
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JBurns1979
11 months, 2 weeks ago
Selected Answer: BE
Page 144 of Vancouver text
upvoted 1 times
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marka_1267
1 year ago
Selected Answer: BE
CI is about operational and relationships; assets about financial and contractual
upvoted 2 times
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rschua
1 year, 5 months ago
Selected Answer: BE
B. Operational: Configuration items track operational information related to an organization's IT infrastructure or assets. This includes details such as hardware specifications, software versions, network configurations, IP addresses, and other operational parameters. E. Relationship: Configuration items also track the relationships and dependencies between various IT components. This includes information about how different CIs are connected or interact with each other, such as parent-child relationships, dependencies, associations, or dependencies with other CIs. Financial, lifecycle, and contractual information may be associated with CIs in some cases, but they are not the primary types of information that CIs are designed to track.
upvoted 1 times
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BanaLunda
1 year, 6 months ago
Selected Answer: BE
Configuration items (CIs) are used to track operational and relationship information.
upvoted 3 times
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