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Exam CSA topic 1 question 225 discussion

Actual exam question from ServiceNow's CSA
Question #: 225
Topic #: 1
[All CSA Questions]

A task worker asks how they can monitor any updates occurring to records assigned to him, like responses from customers. What do you suggest?

  • A. On My Work list, select the Activity Stream icon to show a frame with live updates
  • B. Click on the eyeglass icon to expand the Monitor frame
  • C. Open an Agent workspace tab for each record he wants to monitor
  • D. Select Service Desk > My Work Dashboard
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Suggested Answer: A 🗳️
by PappyFox at April 21, 2023, 2:59 p.m.

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Chosen Answer:
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sri_ravi
3 months, 1 week ago
A is correct
upvoted 1 times
...
alaro
1 year, 10 months ago
A is the correct answer
upvoted 1 times
...
PappyFox
1 year, 10 months ago
A is correct
upvoted 1 times
...
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C (25%)
B (20%)
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