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Exam CSA topic 1 question 200 discussion

Actual exam question from ServiceNow's CSA
Question #: 200
Topic #: 1
[All CSA Questions]

What is the definition of a group?

  • A. A collection of subject matter experts
  • B. A team of users
  • C. An escalation pod
  • D. A collection of users
  • E. A department
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Suggested Answer: D 🗳️

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Chosen Answer:
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adyrip
3 weeks, 1 day ago
Selected Answer: D
D as users can be part of different teams, so a SN group can a collection of users from various teams/departments
upvoted 1 times
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buchibabe
5 months, 3 weeks ago
D is correct. Page 75 of the ServiceNow Administration Fundamentals - Tokyo Edition.
upvoted 1 times
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PappyFox
10 months, 1 week ago
D is correct
upvoted 1 times
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