These states appear in the process flow indicator at the top of the Demand form. The process flow indicator:
Highlights the current state of the demand.
Checks off the states that a demand has passed through.
Leaves blank the states that have been skipped.
In this example, the demand is in the Approved state. It passed through the Draft, Submitted, and Qualified states but skipped the Screening state.
Source; https://docs.servicenow.com/bundle/washingtondc-it-business-management/page/product/planning-and-policy/reference/r_UsingDemandManagement.html
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