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Exam CIS-FSM topic 1 question 9 discussion

Actual exam question from ServiceNow's CIS-FSM
Question #: 9
Topic #: 1
[All CIS-FSM Questions]

Where can dispatchers view real-time locations of agents?

  • A. Agent map
  • B. My task map
  • C. Manager map
  • D. Dispatch map
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Suggested Answer: D 🗳️
by Arp233 at April 8, 2023, 11 a.m.

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GGIRARD
9 months ago
Selected Answer: D
https://docs.servicenow.com/bundle/sandiego-field-service-management/page/product/planning-and-policy/concept/c_UseTheDispatchMap.html D dispatch Map
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karo_59
11 months, 3 weeks ago
D The map is found in the Dispatcher Dashboard and Dispatcher Workspace.
upvoted 1 times
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mina_mock
1 year, 2 months ago
Selected Answer: D
Good answer is D. https://docs.servicenow.com/fr-FR/bundle/utah-field-service-management/page/product/planning-and-policy/concept/c_FilterTheMap.html
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foofers
1 year, 3 months ago
Looking at the PDI there are three modules: "Agent > My map", "Dispatcher > My dispatch map" and "Manager > Manager map" and since the question refers to Dispatchers it's most likely D
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Arp233
1 year, 6 months ago
answer is
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