Exam CSA topic 1 question 308 discussion

Actual exam question from ServiceNow's CSA

Question #: 308
Topic #: 1

The customer has asked that you change the default layout of the Task list. They would like these columns, in this order:

• Number
• Task Type
• Parent
• Short Description
• Assignment Group
• Assignee
• Updated

After navigating to the list, where would you click, to meet this requirement?

A. Click List Context Menu > Personalize List
B. Click List Context Menu > Configure > Columns
C. Right click List Gear icon > Configure > Columns
D. Right click on any column header, Context Menu > Configure > List Layout

Show Suggested Answer

Suggested Answer: D 🗳️

by yo_mamma at April 6, 2023, 1:02 a.m.

Comments

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gedgy

7 months, 3 weeks ago

This appears to be an outdated question. At the moment in (Washington DC) there is no List Layout in the Configure menu after right-clicking on Any Column Header. Only the Gear icon has this option.

upvoted 1 times

047a2d5

5 months, 2 weeks ago

I try to submit a photo to show you, there is list layout, please check when you right click on any column then configure this first line is list layout

upvoted 2 times

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MACCA81

12 months ago

Selected Answer: D

D is correct

upvoted 1 times

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yo_mamma

1 year, 10 months ago

D is correct https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/list-administration/task/t_ConfigureTheListLayout.html

upvoted 3 times

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