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Exam CIS-SM All Questions

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Exam CIS-SM topic 1 question 52 discussion

Actual exam question from ServiceNow's CIS-SM
Question #: 52
Topic #: 1
[All CIS-SM Questions]

Which of the following are benefits a service map can bring during an Incident resolution? (Choose three.)

  • A. Quickly identifies any recent incidents that occurred on components of the impacted service.
  • B. Narrows down possible affected components when a service is impacted.
  • C. Helps reduce the number of unplanned changes in a customer environment.
  • D. Helps pinpoint code errors after a faulty application is identified.
  • E. Quickly identifies any recent changes performed on components of the impacted service.
Show Suggested Answer Hide Answer
Suggested Answer: ABE 🗳️

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Chosen Answer:
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darknoor65
5 months ago
Selected Answer: ABE
should be ABE
upvoted 2 times
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itguy2023
8 months, 4 weeks ago
Selected Answer: ABE
ABE I think
upvoted 2 times
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alokji
9 months, 2 weeks ago
The benefits that a service map can bring during an incident resolution include: A. Quickly identifies any recent incidents that occurred on components of the impacted service. C. Quickly identifies any recent changes performed on components of the impacted service. E. Narrows down possible affected components when a service is impacted. These benefits help in understanding the recent incidents, changes, and impacted components, enabling faster and more accurate incident resolution. User
upvoted 2 times
...
alokji
9 months, 2 weeks ago
should be ABE
upvoted 1 times
...
ParagSanyashiv
1 year, 5 months ago
Selected Answer: BCE
BCE makes more sense
upvoted 2 times
...
Roland_Polanski
1 year, 7 months ago
should be ABE
upvoted 1 times
...
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A (35%)
C (25%)
B (20%)
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