Exam CIS-HR topic 1 question 57 discussion

Actual exam question from ServiceNow's CIS-HR

Question #: 57
Topic #: 1

In the base ServiceNow platform, the Human Resources General Knowledge base has Can Contribute User Criteria set to Users with the [sn_hr_core.kb_write] role.
If a Knowledge article in the Human Resources General Knowledge base has no Can Contribute User Criteria set, what is the minimum role a user would need to edit the article?

A. HR Admin [sn_hr_core.admin]
B. HR Basic [sn_hr_core.basic]
C. KB Reader [sn_hr_core.kb_reader]
D. KB Writer [sn_hr_core.kb_writer]

Show Suggested Answer

Suggested Answer: D 🗳️

by som_420 at March 11, 2023, 4:32 a.m.

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XanderLay

9 months, 1 week ago

Selected Answer: D

D is the minimum role required

upvoted 2 times

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Lucky62

10 months, 2 weeks ago

Selected Answer: D

D is correct as it is asking minimum role.

upvoted 3 times

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schaparro

11 months, 1 week ago

The correct answer is D. The Can/Cannot Contribute user criteria are available only for knowledge bases. You can configure the Can/Cannot Read user criteria at the knowledge articles level. When the article doesn't have User criteria set, then the user criteria of the knowledge base are evaluated. In this scenario, the Knowledge Base was configured with the [sn_hr_core.kb_writer] role in the Can Contribute User Criteria. Reference: https://docs.servicenow.com/csh?topicname=user-access-knowledge.html&version=latest

upvoted 4 times

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som_420

1 year, 1 month ago

Selected Answer: A

correct

upvoted 1 times

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