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Exam CIS-HR topic 1 question 35 discussion

Actual exam question from ServiceNow's CIS-HR
Question #: 35
Topic #: 1
[All CIS-HR Questions]

How does ServiceNow know which HR Template to use on an HR Case?

  • A. The HR Template is referenced on the HR Service record.
  • B. The HR Template is referenced on the record producer form.
  • C. Each COE has a specific HR Template.
  • D. The HR Template is selected directly on the Catalog item.
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
by som_420 at March 10, 2023, 9:32 a.m.

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Chosen Answer:
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som_420
Highly Voted 1 year, 5 months ago
Selected Answer: A
I think the right answer is A
upvoted 5 times
...
randyFarner
Most Recent 3 months, 3 weeks ago
Selected Answer: A
Template field is on the HR Service record and the Record Producer, but for HR, the record to update is HR Service so A is correct.
upvoted 1 times
...
SND_EU
6 months, 1 week ago
Selected Answer: A
A IS CORRECT
upvoted 1 times
...
XanderLay
1 year, 1 month ago
the answer is A
upvoted 4 times
...
bizonnen
1 year, 2 months ago
Selected Answer: A
A it should be
upvoted 3 times
...
CLowe
1 year, 4 months ago
Answer is A HR Service Record
upvoted 4 times
...
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C (25%)
B (20%)
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