Q277 is a duplicate of Q190 but they have different answers. Q190 answer is Banner and Q277 answer is User Menu. Neither gives these options in the other question. Both answers are right, however. Open the User menu by clicking your user avatar in the ServiceNow banner. Select the Impersonate user menu item. In the Select a user to impersonate dialog, enter the name of the user to impersonate in the Search for a user field. Select the user from the list and click the Impersonate user button.
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BrooksieOwl
8 months, 1 week agoRGGG
1 year, 8 months ago