Please read page 367 from the ServiceNow Administration Fundamentals - Tokyo booklet.
It states Create, Delete, Read, Write.
There is no Upload.
There is an update, as stated in answer "C" but "C" also contains "Rate" which is also incorrect.
Trick question!
Create, Read, Write, Delete
To make it easier to remember they acronym CRUD was introduced, where U stands for Update.
But such choice is not available in AC rules, you have WRITE only.
CRUD is for ease of remembering the basic operations, but it NOT the real option available.
The correct answer is D. In ServiceNow a CRUD is named as a CRWD, Create, Read, Write and Delete, be careful and take your time to understand the question
The answer is D. Please read each choice in the question carefully. CRUD / CRWD are used interchangeably.
Create / Read / Update or Write / Delete
The screen shots proof is here
https://www.servicenow.com/community/developer-forum/crud-or-crwd/m-p/2583304
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