Based on the following images, which choice best describes what occurs if Discovery sets the name attribute of a discovered Windows Server CI to 'Windows1' and then Altiris discovery runs detecting 'Windows2' for the name attribute on the same CI?
A.
The name of the CI stays 'Windows1'.
B.
The name of the CI changes to 'Windows2'.
C.
The name of the CI does not populate with either discovery.
D.
The CI is not discovered because Discovery is not listed in either image.
The answer would be "B" based on the higher priority being "ServiceNow." Once the source from the higher priority updates the field it checks the "cmdb_datasource_last_update" table. If the fields been updated the lower priority source is skipped.
Resource: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0756709 (Updated Jan 18 2024)
Correct answer: A. The name of the CI stays ‘Windows1’.
Reasoning: If multiple data sources are authorized to update the same table in the CMDB based on reconciliation definition, then a lower order data source has higher priority than a higher order data source.
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