Exam CIS-CSM topic 1 question 33 discussion

there is no such thing like Community license. The Customer should have CSM license

Answer: A. It is available to any customer with a Community license D. Most of the configuration does not require System Administrator role Explanation: - Licensed for the Customer Service Management application & licensed for HR Service Delivery, so c. is wrong, which makes a. a logical choice - "The roles required to define requirements and set up forums include sn_communities.admin or sn_communities.forum_admin." (d.) Source: - https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-communities/task/activate-communities.html (licensing) - https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-communities/reference/r_setup-communities-admin.html ( roles)

it could be A or B depending on the moderation settings of the community.

AD is Correct

AD correct

- "C" is different because it can also be used in HRSD. -I think the answer is "A" and "D".

This is correct: roles - https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-communities/reference/r_setup-communities-admin.html -license https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-communities/task/activate-communities.html