Answer:
A. It is available to any customer with a Community license
D. Most of the configuration does not require System Administrator role
Explanation:
- Licensed for the Customer Service Management application & licensed for HR Service Delivery, so c. is wrong, which makes a. a logical choice
- "The roles required to define requirements and set up forums include sn_communities.admin or sn_communities.forum_admin." (d.)
Source:
- https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-communities/task/activate-communities.html (licensing)
- https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-communities/reference/r_setup-communities-admin.html ( roles)
This is correct:
roles - https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-communities/reference/r_setup-communities-admin.html
-license https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-communities/task/activate-communities.html
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