Common Service Data Model (CSDM) product view is the resource used to view details of the tables and configuration items (CIs) associated with a particular use case in ServiceNow. The CSDM provides a framework for organizing, defining, and visualizing an organization's services and related data. It helps to provide a common language and structure to facilitate communication between IT and business stakeholders, as well as to ensure that data is consistent and accurate across the organization.
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