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Exam CIS-ITSM topic 1 question 183 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 183
Topic #: 1
[All CIS-ITSM Questions]

At which level can the type of knowledge feedback be enabled or disabled?

  • A. Knowledge base
  • B. Knowledge article
  • C. Knowledge category
  • D. Knowledge article template
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Suggested Answer: A 🗳️

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Selected Answer: A
The correct answer is A. Knowledge base. The type of knowledge feedback can be enabled or disabled at the knowledge base level. This allows administrators to control whether users can provide feedback on articles within a particular knowledge base.
upvoted 1 times
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lolnaman
2 months, 3 weeks ago
Selected Answer: A
correct
upvoted 2 times
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esllin
3 months, 3 weeks ago
Selected Answer: A
Correct https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/knowledge-management/reference/r_KnowledgeFeedback.html
upvoted 4 times
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