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Exam CIS-ITSM topic 1 question 179 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 179
Topic #: 1
[All CIS-ITSM Questions]

You have just upgraded your instance and have not migrated to multimodal change.

Using the default settings, when you click on Change > Create new, what page displays?

  • A. Change Interceptor
  • B. Change Form
  • C. Change Landing Page
  • D. Change Overview
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️

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PappyFox
Highly Voted 1 year, 2 months ago
Selected Answer: A
"For upgrade customers, this new feature is NOT set to active out of box and the existing State Model behavior has been preserved to protect existing investments." "A new landing page has been introduced with Multimodal Change as well to further simplify the change engagement experience. The legacy interceptor was preserved for upgrading customers" https://www.servicenow.com/community/itsm-blog/breaking-the-change-barrier/ba-p/2294272
upvoted 8 times
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servicenowExamtopics
Most Recent 1 week ago
Selected Answer: A
Without migrating to multimodal change, the default page that displays when you click on Change > Create new is indeed A. Change Interceptor.
upvoted 1 times
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thefluffyone
6 months, 1 week ago
According to the Vancouver update, C is actually correct Pg 391
upvoted 2 times
thefluffyone
6 months ago
After further review, I have decided to go with A, change interceptor, based on the question
upvoted 1 times
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Lucky62
1 year ago
Selected Answer: A
A is correct -> Change Interceptor
upvoted 2 times
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ALDADI
1 year, 2 months ago
Selected Answer: A
A correct
upvoted 1 times
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MrBravo
1 year, 3 months ago
Not C i mean
upvoted 1 times
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MrBravo
1 year, 3 months ago
Think A, since "not migrated to multimodal change" and therefore not D.
upvoted 1 times
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lolnaman
1 year, 3 months ago
Selected Answer: C
C correct p397
upvoted 1 times
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BL80
1 year, 3 months ago
Selected Answer: C
C. Book Page 229 or https://docs.servicenow.com/bundle/tokyo-it-service-management/page/product/change-management/task/create-a-change-model.html
upvoted 1 times
schaparro
1 year ago
You need to migrate to multimodal change to see the change landing page. This question states that the migration has not been made, so the correct answer is A.
upvoted 2 times
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esllin
1 year, 3 months ago
Selected Answer: A
A is correct. Before Quebec, it used interceptor.
upvoted 3 times
BL80
1 year, 3 months ago
And now it´s named Chage Landing Page C is correct
upvoted 5 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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