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Exam CIS-ITSM topic 1 question 172 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 172
Topic #: 1
[All CIS-ITSM Questions]

Your customer wants Problem records to be assigned automatically to the Support group associated with the CI on the problem record.

Which business rule already satisfies this requirement?

  • A. Populate Assignment Group based on CI/SO
  • B. Populate Assignment Group based on Cl Support Group
  • C. Problem Assignment Group based on CI Support Group
  • D. ITSM Best Practice Group Assignment
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️

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Chosen Answer:
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JBurns1979
4 months, 2 weeks ago
Selected Answer: A
There is no existing business rule called 'Problem Assignment Group based on CI Support Group'.
upvoted 1 times
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sephereth
7 months, 4 weeks ago
Selected Answer: A
the business rule is literally caleld "Populate Assignment Group based on CI/SO"
upvoted 3 times
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nam289
8 months, 3 weeks ago
A is correct. Driven by the populate Assignment Group based on CI/SO business rule.
upvoted 1 times
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mikech82
9 months ago
Selected Answer: A
Name of B and C are to long for business rules ;))
upvoted 1 times
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kilkot
10 months, 1 week ago
Selected Answer: A
ITSM Implementation Tokyo eBook pg 290
upvoted 2 times
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PappyFox
11 months ago
Selected Answer: A
ITSM Implementation Tokyo eBook pg 290
upvoted 2 times
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Romeoxmen
12 months ago
Correct answer is A
upvoted 2 times
...
esllin
1 year ago
Selected Answer: A
A is correct.
upvoted 2 times
...
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