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Exam CIS-ITSM topic 1 question 157 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 157
Topic #: 1
[All CIS-ITSM Questions]

Which record type would you use for a View Company Policies link that would redirect to a Knowledge Article?

  • A. Knowledge Item
  • B. Record Producer
  • C. Content Item
  • D. Order Guide
  • E. Catalog Item
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Suggested Answer: C 🗳️
by esllin at Feb. 28, 2023, 1:20 p.m.

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esllin
Highly Voted 3 months, 3 weeks ago
Selected Answer: C
correct
upvoted 5 times
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servicenowExamtopics
Most Recent 1 week ago
Selected Answer: C
The correct answer is C. Content Item. A Content Item record type is used for creating links to internal or external content, such as Knowledge Articles. This is ideal for a View Company Policies link that redirects users to a specific Knowledge Article within ServiceNow.
upvoted 1 times
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