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Exam CIS-ITSM topic 1 question 145 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 145
Topic #: 1
[All CIS-ITSM Questions]

What are key relationships between Change and Problem records? (Choose two.)

  • A. Changes which cause Incidents, should have an associated Problem
  • B. A Problem can be solved by a Change
  • C. A Change can cause a Problem
  • D. A Problem must be associated with a Change, before it can be closed
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Suggested Answer: BC 🗳️
by esllin at Feb. 28, 2023, 12:54 p.m.

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PappyFox
Highly Voted 5 months ago
Selected Answer: BC
ITSM Implementation Tokyo eBook pg 387
upvoted 5 times
...
Romeoxmen
Most Recent 5 months, 4 weeks ago
B and C
upvoted 2 times
...
esllin
6 months ago
Selected Answer: BC
BC are correct.
upvoted 2 times
...
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C (25%)
B (20%)
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