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Exam CIS-ITSM topic 1 question 128 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 128
Topic #: 1
[All CIS-ITSM Questions]

A new Problem Coordinator accidentally created several problem investigations that need to be deleted.

What role is required to delete a problem record?

  • A. sn_problem_delete
  • B. itil_manager
  • C. problem_manager
  • D. problem_admin
  • E. problem_coordinator
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Suggested Answer: D 🗳️

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Chosen Answer:
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ThomasTom
9 months ago
Selected Answer: D
IT Service Management (ITSM) Implementation - Vancouver / page 321
upvoted 2 times
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ScareKrow_45
11 months, 3 weeks ago
D. problem_admin Ebook link - https://evantage.gilmoreglobal.com/reader/books/SN-ITSMI-V010-PG-E/pageid/320
upvoted 1 times
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stophs
1 year, 7 months ago
Selected Answer: D
d is ok
upvoted 2 times
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lolnaman
1 year, 8 months ago
Selected Answer: D
p337 D. problem_admin
upvoted 3 times
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esllin
1 year, 8 months ago
Selected Answer: D
Correct Problem_admin, itil_admin + itil, admin can delete problem record.
upvoted 1 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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