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Exam CIS-ITSM topic 1 question 124 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 124
Topic #: 1
[All CIS-ITSM Questions]

What happens if an agent hovers over the reference icon next to the caller field on an incident record and there is not a sys_popup view defined for the [sys_user] table?

  • A. The default view of the User form is displayed
  • B. An error is displayed
  • C. Only dot-walked fields will be displayed
  • D. There will be no reference icon if there is no sys_popup defined
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️

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esllin
Highly Voted 1 year, 8 months ago
Selected Answer: A
A is correct. If no sys_popup view is defined for a table, the Default view of the form will be used when a user hovers a reference icon. Textbook Tokyo P266.
upvoted 7 times
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Manny1218
Most Recent 1 month, 3 weeks ago
Selected Answer: A
Answer is A
upvoted 1 times
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MarlyB
1 year, 3 months ago
Selected Answer: A
From the book: If no sys_popup view is defined for a table, the Default view of the form will be used when a user hovers over a reference icon.
upvoted 4 times
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PappyFox
1 year, 6 months ago
Selected Answer: A
A is correct
upvoted 1 times
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stophs
1 year, 7 months ago
A is correct
upvoted 1 times
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MrBravo
1 year, 8 months ago
A, Default view is shown.
upvoted 2 times
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[Removed]
1 year, 8 months ago
A is correct, it just shows default view of User Form!
upvoted 1 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
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