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Exam CIS-ITSM topic 1 question 101 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 101
Topic #: 1
[All CIS-ITSM Questions]

Once a Catalog Item has been requested, what mechanism determines the approvals, and tasks that are triggered in the application?

  • A. Processes
  • B. Flows
  • C. Procedures
  • D. Actions
  • E. Scripts
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Suggested Answer: B 🗳️
by esllin at Feb. 28, 2023, 7 a.m.

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servicenowExamtopics
4 months, 1 week ago
Selected Answer: B
The correct answer is B. Flows. In ServiceNow, Flows are used to automate processes, including determining the approvals and tasks that are triggered when a catalog item is requested. Flows allow you to define a sequence of actions that are executed automatically based on specific conditions, making it easier to manage and streamline the approval and task processes.
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esllin
1 year, 1 month ago
Selected Answer: B
Correct
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