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IT Service Management (ITSM) Implementation On Demand
Module 7.2 Change Management
Page: Conflict Detection > The assignee person is already scheduled
From the book:
Through conflict properties, conflict detection can identify conflicts for any of the following reason:
- The CIs (or a child or parent of the CIs) are already scheduled at the given date and time
- The CI (or a child or parent of the CI) is not in the maintenance window
- The CI (or a child or parent of the CI) is in a blackout window
- The assigned to person is already scheduled at the given date and time
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