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Exam CIS-ITSM topic 1 question 77 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 77
Topic #: 1
[All CIS-ITSM Questions]

As of Quebec, Problem task records will move automatically from one state, to another state, provided the required fields are filled. What are those states?

  • A. Assess to Work in Progress
  • B. On Hold to Work in Progress
  • C. New to Assess
  • D. Draft to Assess
  • E. Work in Progress to Closed
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Suggested Answer: C 🗳️
by esllin at Feb. 28, 2023, 4:41 a.m.

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servicemain01
4 months, 2 weeks ago
Selected Answer: C
Module 6.3: Problem lifecycle configuration. Automatically move to the Assess state
upvoted 1 times
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PappyFox
1 year, 11 months ago
Selected Answer: C
ITSM implementation Tokyo eBook pg 353
upvoted 3 times
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esllin
1 year, 12 months ago
Selected Answer: C
Correct
upvoted 2 times
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