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Exam CIS-ITSM topic 1 question 170 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 170
Topic #: 1
[All CIS-ITSM Questions]

Which table stores incident categories and subcategories?

  • A. Category [sys_category]
  • B. Task Category [task_category]
  • C. Choice [sys_choice]
  • D. Incident [incident]
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️

Comments

Chosen Answer:
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Selected Answer: C
The correct answer is C. Choice [sys_choice]. The Choice [sys_choice] table in ServiceNow stores the list of available options for various fields, including incident categories and subcategories. This table helps define the selectable options for drop-down menus and other choice fields in ServiceNow.
upvoted 1 times
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Manny1218
3 months ago
Selected Answer: C
servicenow.read.inkling.com IT Service Management (ITSM) Implementation On Demand Module 5.3 Incident Management Page: Categorization Answer is C
upvoted 1 times
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adesogus
1 year ago
I think the 10% of users who selected D as the correct answer, should not work in ServiceNow :-( Or at least they should stay away from implementations.
upvoted 2 times
Ameer23
5 months, 2 weeks ago
:D .....
upvoted 1 times
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tgoprashant
1 year, 4 months ago
Selected Answer: C
Check text book P268
upvoted 1 times
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mikech82
1 year, 6 months ago
Selected Answer: C
in the incident table is a reference field pointing to sys_choice
upvoted 1 times
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PappyFox
1 year, 9 months ago
Selected Answer: C
https://www.servicenow.com/community/itsm-forum/in-what-table-is-stored-categories-and-subcategories-for/m-p/775369
upvoted 2 times
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lolnaman
1 year, 9 months ago
Selected Answer: C
p268 C correct
upvoted 2 times
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BL80
1 year, 9 months ago
Selected Answer: D
D is the right answer. You can find the category in the Incident table.
upvoted 1 times
schaparro
1 year, 6 months ago
The category field in the incident table is a string field with choices, and those choices are stored in the sys_choice table. So the correct answer is C
upvoted 1 times
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esllin
1 year, 9 months ago
Selected Answer: C
Correct
upvoted 2 times
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Jtcash247
1 year, 10 months ago
Selected Answer: C
c is correct
upvoted 2 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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