Your customer would like to create a new template to notify users who are affected by network outages at their site. Which module would you use to create a new notification?
To create a new notification template to notify users affected by network outages at their site in ServiceNow, you would typically use:
B. Administration > Notification Overview
This module provides an overview of all notifications in the system and allows administrators to create, edit, and manage notification templates. From here, you can create a new notification template specifically tailored to notify users affected by network outages.
I agree that "System Notification > Email > Notifications" is correct.
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