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Exam SA topic 1 question 44 discussion

Actual exam question from Scaled Agile's SA
Question #: 44
Topic #: 1
[All SA Questions]

How does SAFe describe Customer Centricity?

  • A. As a set of practices employed to make products focused on the Customer
  • B. As a strategy to meet the needs of an ever-changing Customer market
  • C. As a mindset focused on Customer behaviors that produce the best innovations
  • D. As a way of working to include the Customer in daily work processes and planning
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Suggested Answer: C 🗳️
by joondez at Dec. 13, 2024, 3:49 a.m.

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joondez
1 week, 2 days ago
Selected Answer: C
Customer Centricity is described as a mindset that emphasizes deeply understanding and focusing on customer behaviors, needs, and desires. This mindset drives the organization to create innovative solutions that provide real value to customers.
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