Exam Certified Platform App Builder topic 1 question 460 discussion

B. Process Builder C. Flow Explanation: To display the number of open cases on the account page, an app builder can use Process Builder and Flow in combination. Here's a possible approach: Process Builder (Option B): Create a Process Builder that triggers when a case is created or updated. Configure the process to update a field on the account (e.g., a custom field called "Open Cases Count"). Flow (Option C): Create a Flow that is triggered by the update of the "Open Cases Count" field on the account. Use the Flow to query and aggregate the number of open cases related to the account and its parent account. Then, display this information on the account page. By combining Process Builder to update a field and Flow to perform more complex calculations, you can achieve the desired result of displaying the number of open cases on the account page. (CHATGPT ANSWER)

I would say A & C because Salesforce is retiring (has retired) workflow and process builder, and transitioned to flow. https://help.salesforce.com/s/articleView?id=000389396&type=1

and who this like that? To display the number of open cases on the account page, an app builder could combine the following two tools: C. Flow: A flow can be used to query and count the number of open cases related to the account. The flow can then display this count on the account page layout. D. Workflow: A workflow rule can be set up to trigger whenever a case is created or its status changes. The workflow rule can update a custom field on the account, which stores the count of open cases. This field can then be displayed on the account page layout. Both Flow and Workflow can be used to automate processes and retrieve data to display on the account page.

B & C are the best options.

B and C