Field engineers often need to access current inventory levels of products the customer has purchased while at customer sites. Which solution should a consultant recommend to meet this requirement?
A.
Implement Salesforce Field Service.
B.
Configure Visual Flows on Salesforce mobile.
C.
Integrate with an enterprise resource planning system.
D.
Develop and publish a knowledge management system.
C is correct.
Salesforce Field Service is an extension of Service Cloud that provides a comprehensive view of workforce management. While ERP is inventory management system. We talk about inventory in this question.
Although Field Service provides an inventory management data mode, it does not track real-time inventory levels at a warehouse or storage location. We must integrate it to
ERP!
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