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Exam Certified Business Analyst topic 1 question 50 discussion

Actual exam question from Salesforce's Certified Business Analyst
Question #: 50
Topic #: 1
[All Certified Business Analyst Questions]

Cloud Kicks has an existing implementation of Salesforce. A business analyst (BA) wants to understand details about the Salesforce environment:

Custom apps -

Active Salesforce Sites -

Active flows -

Custom tabs -

Visualforce pages -
Which path should the BA take to find this information?

  • A. Conduct stakeholder interviews.
  • B. Read business process documentation.
  • C. Review configuration settings.
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Suggested Answer: C 🗳️
by Bunlizlaw at Jan. 11, 2023, 10:39 a.m.

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Dilll
Highly Voted 1 year, 7 months ago
No A is not the answer because the stakeholders wouldn't know about active flows or configuration settings in detail It would be C given the BA has admin access
upvoted 10 times
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Salesforceexpert12
Most Recent 4 days, 23 hours ago
Selected Answer: C
C. Review configuration settings. The configuration settings in Salesforce will provide the BA with detailed information on custom apps, active Salesforce sites, active flows, custom tabs, and Visualforce pages. This can be found in the Salesforce Setup menu, where the BA can navigate to different sections to review the configurations for each of these components. This approach will give the BA a comprehensive, technical overview of the Salesforce environment without having to rely on potentially outdated or incomplete business process documentation or stakeholder interviews.
upvoted 1 times
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Ank033
6 months, 2 weeks ago
Why not B
upvoted 1 times
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Bunlizlaw
1 year, 7 months ago
A is the answer.
upvoted 1 times
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