Exam Certified Business Analyst topic 1 question 46 discussion

Since the operations team has expressed a need for email integration in the near future, it would be best for the BA to include them during the discovery phase. This will help to identify any potential overlaps, dependencies or issues that could arise between the two teams' email integration requirements. By including the operations team in the discovery process, the BA can ensure that both teams' needs are taken into consideration, which can lead to a more effective and efficient implementation of the email integration solution. It will also allow the BA to identify any additional requirements that the operations team may have that are different from the sales team's requirements, and adjust the project plan accordingly.

A could be the correct , BA needs to include Operations to avoid potential double work later on

I say B: and the reason why is because the integration for the Ops team wont necessarily be similar to the Sales teams integrations (ie as easy/as hard/have the same requirements) So you could end up running 2 different projects in parallel - if you start getting requirements for the ops team's implementation The question also says they need it in the 'near future' so that could be 6 months to over a year rather than earlier (which is why we presume we're doing sales now) TLDR: Doesnt make sense to start gathering requirements for a project that might not start for months/years (operations team) when you have a confirmed project you will be starting on soon (sales team)

Most of the other platforms mention option B.BUT I vote A - By including the op team in a earlier stage it could avoid 'eventual' rework in a short period

I am not sure about the correct answer. Most of the other platforms mention option B.

I am pretty sure it's B. It says in the near future.

Answer is A.

should be B