A consultant is recommending Salesforce Console for Sales to Northern Trail Outfitters to improve sales productivity in inside sales. Which two use cases support this recommendation? (Choose two.)
A.
Need to chat with customers in real time with Chatter
B.
Need to prioritize search results for contacts and opportunities
C.
Need to view the caller ID on screen and quickly make calls with one click
D.
Need to add notes quickly while talking to the client
cd makes most sense, the other two are not achieved with salescloud
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