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Exam Certified Business Analyst topic 1 question 25 discussion

Actual exam question from Salesforce's Certified Business Analyst
Question #: 25
Topic #: 1
[All Certified Business Analyst Questions]

A business analyst (BA) is in the process of documenting requirements. The BA wrote the following user story:
"As a sales team manager, I want the ability to access reports on Sales Cloud to evaluate if the team’s daily activities are meeting the set goals."
Which acceptance criteria is most appropriate for this user story?

  • A. Able to click the Run button on sales reports
  • B. Able to view the sales team's reports
  • C. Able to monitor the sales team's performance
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️

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JZ1710
Highly Voted 2 years, 3 months ago
I strongly believe this should be C
upvoted 13 times
HilaeticusBrut
3 months ago
(c) needs to be more specific to be used as acceptance criteria. as written, it is untestable. the answer is (b) because it is clearly testable. this user story isn't great to start with, though.
upvoted 1 times
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givagr
Highly Voted 2 years, 3 months ago
Selected Answer: B
(c) is the requirements, but it's too broad to use it as acceptance criteria. (b) on the other hand, is very specific and can be used as an acceptance criteria.
upvoted 10 times
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Brijal
Most Recent 7 months, 2 weeks ago
Selected Answer: C
The goal of the user story is to get the performance measurement only.
upvoted 1 times
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jenny_jenny
12 months ago
I think C. because it says It wants ability to ACCESS. not view.
upvoted 1 times
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TAMG
1 year, 5 months ago
Selected Answer: B
"Able to view the sales team's reports" B then it's possible to monitor and verify if goals are reached...But if just monitored the performance/goals (summary: high level report or dashboard with totals) it does not mean access on Sales reports
upvoted 2 times
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aerodarius
1 year, 8 months ago
Selected Answer: B
The correct answer is B because it focuses on the "what", while C focuses on the "why". On the other hand, A explains a specific implementation that's not appropriate.
upvoted 2 times
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GoLearnCloud
1 year, 9 months ago
B. Able to view the sales team's reports,
upvoted 2 times
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Jude1337
2 years ago
Selected Answer: C
i should be C
upvoted 2 times
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Neil231
2 years, 1 month ago
Selected Answer: A
it should be A Able to click the Run button on sales reports would be the most appropriate acceptance criteria for this user story. This criterion is specific and measurable, describing the action that the user needs to perform to achieve the desired outcome. It also aligns with the user's stated need for the ability to access reports on Sales Cloud to evaluate if the team's daily activities are meeting the set goals
upvoted 1 times
marticus
2 years ago
"able to Click the Run Button" its part of the solution which should not be present on the User Story.
upvoted 3 times
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Jude1337
2 years, 2 months ago
Also think it should be "C". I also think access too all "reports" is to unspecific looking at the user story.
upvoted 3 times
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lavanya7
2 years, 3 months ago
it is C - verified it in another study site
upvoted 3 times
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Bunlizlaw
2 years, 3 months ago
This should be C.
upvoted 4 times
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A (35%)
C (25%)
B (20%)
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