Exam Certified Business Analyst topic 1 question 12 discussion

A is correct To uncover the issue with the distribution process, the BA should start by gathering information on the current process and understanding how it works in practice. One effective way to do this is by shadowing an operations team member at the CK distribution facility to observe the process firsthand. This will help the BA to identify any bottlenecks or inefficiencies in the process and understand how they are impacting delivery times. Once the BA has a solid understanding of the current process, they can then use that information to review the future state distribution processes for CK, explore how similar retailers handle distribution, and analyze the data to determine the root cause of the problem. The BA can then use this information to propose a business solution that addresses the issues and helps CK to meet its targeted delivery dates more consistently.

Question is "CK asks the business analyst (BA) to uncover the issue and propose a business solution.?". Option A, uncover the issue, but does not provide solution. Option C, does both uncover the issue and provide solution

C is correct

C is correct The BA should explore how retailers similar to CK handle distribution. This will allow the BA to gather insights and best practices from other companies in the same industry, which can help identify potential areas of improvement for CK's distribution process. By studying how successful retailers handle distribution, the BA can propose a business solution that addresses CK's concerns and improves their targeted delivery dates. Shadowing an operations team member or reviewing future state distribution processes may also be helpful, but exploring how similar retailers handle distribution is the most relevant and effective next step.

A is correct

It is A.

Answer is definitely C.

It should be C