Welcome to ExamTopics
ExamTopics Logo
- Expert Verified, Online, Free.
exam questions

Exam Certified Business Analyst All Questions

View all questions & answers for the Certified Business Analyst exam

Exam Certified Business Analyst topic 1 question 38 discussion

Actual exam question from Salesforce's Certified Business Analyst
Question #: 38
Topic #: 1
[All Certified Business Analyst Questions]

The business analyst (BA) at Universal Containers is meeting with business leaders to elicit and document functional requirements specifications related to its new Salesforce implementation. The BA will also document the functionality this system should provide so it can be developed into a work item.
What is the name of this documentation type?

  • A. User story
  • B. Business analysis plan
  • C. Use case
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️

Comments

Chosen Answer:
This is a voting comment (?) , you can switch to a simple comment.
Switch to a voting comment New
GiggiKR
Highly Voted 1 year, 10 months ago
Selected Answer: A
Business Analysis Plan is the plan that lists all the business activity that will take place during the project.... So it is not B, it is A
upvoted 8 times
...
AlbaGlez07
Most Recent 2 months, 1 week ago
It's A: "A user story describes the functionality that a business system should provide so that it can be developed. It is often called a ticket or work item. The format is “As a…. I want to… So that I can…” Link: https://trailhead.salesforce.com/es/content/learn/modules/business-analyst_skills-strategies/learn-documentation-types-importance-documentation
upvoted 1 times
...
ARadka
6 months, 2 weeks ago
Selected Answer: C
C is the best answer
upvoted 1 times
...
roz_1
8 months, 2 weeks ago
Selected Answer: C
'A' could be correct also , but they are saying ' developed into work item ' , work item = User story . you need to have a Use case then develop it into work Item (User story) , so correct answer is most probably C
upvoted 2 times
...
sfreesway
10 months ago
Selected Answer: A
Its very clearly A the important part of the question is 'developed into a work item.' None of the other answers will do this only User Stories do this https://trailhead.salesforce.com/content/learn/modules/user-story-creation/learn-about-user-stories User Story Example: As a customer care representative, I want to take ownership of new cases and communicate with customers so that I can provide high-touch customer experiences. A business plan = This plan lists all the business analysis activities that will take place throughout the project. Has nothing to do with Creating work items just analyzing activities Use Case = Similar to User story but far too detailed as it would specify all the ways a user would use a system and how the system would behave. the stories would say what we need and what should happen
upvoted 1 times
...
potanner
1 year, 1 month ago
Selected Answer: B
Business Analysis Plan
upvoted 1 times
...
Tweeto
1 year, 3 months ago
Selected Answer: C
User stories : A user story describes the functionality that a business system should provide so that it can be developed. It is often called a ticket or work item. The format is “As a…. I want to… So that I can…” Use cases : A use case identifies, defines, and organizes the system requirements from the perspective of a user. Business analysis plan : This plan lists all the business analysis activities that will take place throughout the project Since Usecase is the base of work item or user story so answer should be Use Case
upvoted 4 times
...
Alokv
1 year, 4 months ago
A user story describes the functionality that a business system should provide so that it can be developed. It is often called a ticket or work item. Since it says it can be developed into a work item, in other words it it says it can be developed into a work item. Hence, I think C should be more appropriate here.
upvoted 3 times
...
Alokv
1 year, 4 months ago
I think it should be Use Case because question says it can be developed into work item i.e, user story. A use case is a more comprehensive document that describes the interactions between a user and a system. It is used to document the functionality that a system should provide, as well as the different ways that the user can interact with the system.
upvoted 2 times
...
Jude1337
1 year, 7 months ago
Selected Answer: A
pretty sure its "A" user story https://trailhead.salesforce.com/de/content/learn/modules/business-analyst_skills-strategies/learn-documentation-types-importance-documentation
upvoted 3 times
...
BKH1951994
1 year, 7 months ago
A. User story
upvoted 1 times
...
givagr
1 year, 8 months ago
Selected Answer: C
Surely not B, but I'm not sure about A and C. A) User story : A user story describes the functionality that a business system should provide so that it can be developed. It is often called a ticket or work item. The format is “As a…. I want to… So that I can…” B) Business analysis plan : This plan lists all the business analysis activities that will take place throughout the project. C) Use cases : A use case identifies, defines, and organizes the system requirements from the perspective of a user. Source: https://trailhead.salesforce.com/content/learn/modules/business-analyst_skills-strategies/learn-documentation-types-importance-documentation
upvoted 2 times
...
LBR4908
1 year, 9 months ago
Answer: A https://trailhead.salesforce.com/content/learn/modules/business-analyst_skills-strategies/learn-documentation-types-importance-documentation A user story describes the functionality that a business system should provide so that it can be developed. It is often called a ticket or work item. The format is “As a…. I want to… So that I can…”
upvoted 3 times
...
sfdd
1 year, 9 months ago
the correct answer is C. A use case is a description of how a user interacts with a system to achieve a specific goal. It is a document that describes the interactions between the system and its users, and it typically includes a description of the user's goals, the steps that the user takes to achieve those goals, and the results of those steps. A use case is an effective way to capture and document the functional requirements of a system, as it provides a clear and detailed picture of how the system will be used in practice.
upvoted 2 times
...
Roman555
1 year, 10 months ago
Selected Answer: B
Business analysis plan
upvoted 4 times
GiggiKR
1 year, 10 months ago
Actually: Business Analysis Plan is the plan that lists all the business activity that will take place during the project.... So it is not B, it is A
upvoted 3 times
...
...
Roman555
1 year, 10 months ago
Most likely, it should be "Business analysis plan"
upvoted 2 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...