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Exam Certified Business Analyst All Questions

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Exam Certified Business Analyst topic 1 question 49 discussion

Actual exam question from Salesforce's Certified Business Analyst
Question #: 49
Topic #: 1
[All Certified Business Analyst Questions]

A sales manager expresses frustration that the sales team is failing to enter calls in Salesforce. The manager is hoping to resolve the issue quickly and has limited time and budget to completely revamp existing tools and processes. The sales manager reaches out to the business analyst (BA) for recommendations.
What should the BA do next?

  • A. Research third-party apps on the AppExchange.
  • B. Export a weekly report of user activity.
  • C. Engage a developer to scope a custom solution.
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
by Fresh01 at Dec. 27, 2022, 4:23 p.m.

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givagr
Highly Voted 1 year, 8 months ago
Selected Answer: A
Export a weekly report of user activity makes no sense. Time is limited so A is the answer.
upvoted 6 times
...
Jude1337
Highly Voted 1 year, 7 months ago
Selected Answer: A
It must be "A".
upvoted 6 times
...
Ank033
Most Recent 9 months, 2 weeks ago
Selected Answer: A
Appexchange is go to solution as free solutions might also be available
upvoted 2 times
...
Saurabh1983
1 year, 1 month ago
Selected Answer: A
AppExchange
upvoted 2 times
...
mchn83
1 year, 2 months ago
Selected Answer: A
exporting activity reports don't solve the manager problem
upvoted 2 times
...
Acumen88
1 year, 6 months ago
The answer should be B, because researching a top-party App would lean on budget for procurement, but it's stated that the budget is thin already
upvoted 2 times
...
TheMaryJaynnee
1 year, 6 months ago
Likely B, which is aimed at understanding "why" before processing to Solutioning
upvoted 3 times
...
Bunlizlaw
1 year, 10 months ago
A is the answer. Appexchange- clue is limited time.
upvoted 2 times
...
JZ1710
1 year, 10 months ago
I would put all of my money as well on AppExchange
upvoted 2 times
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Fresh01
1 year, 10 months ago
I would put all my money, which isnt much, on to Appexchange being the correct answer
upvoted 3 times
...

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Community vote distribution
A (35%)
C (25%)
B (20%)
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