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Exam Certified Sales Cloud Consultant All Questions

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Exam Certified Sales Cloud Consultant topic 1 question 145 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant
Question #: 145
Topic #: 1
[All Certified Sales Cloud Consultant Questions]

Universal Containers (UC) wants to make it easier for sales reps to log their customer interactions, such as emails and events, directly from their email and calendar applications. UC wants to report on these activities in Salesforce.

What are two capabilities of Outlook and Gmail integration tools? (Choose two.)

  • A. Sync recurring events created in the Salesforce mobile app with Microsoft or Google Calendar.
  • B. Associate emails with records in Salesforce from Outlook or Gmail.
  • C. Report on contact data as it exists in Outlook or Gmail.
  • D. Sync non-recurring events between Microsoft or Google Calendar and Salesforce.
Show Suggested Answer Hide Answer
Suggested Answer: BD 🗳️
by mr_eda at Dec. 22, 2022, 11:27 a.m.

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waikiki23
Highly Voted 1 year, 10 months ago
Selected Answer: BD
Cant sync recurring event
upvoted 8 times
...
c5b95bf
Most Recent 5 months, 1 week ago
Selected Answer: BD
DB is it
upvoted 2 times
...
Prexa
1 year, 3 months ago
Selected Answer: BD
BD is correct.
upvoted 2 times
...
mr_eda
1 year, 10 months ago
Recurring events created with Mobile app don't sync https://help.salesforce.com/s/articleView?id=sf.outlookcrm_sync_events.htm&type=5
upvoted 3 times
...

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