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Exam Certified Business Analyst topic 1 question 92 discussion

Actual exam question from Salesforce's Certified Business Analyst
Question #: 92
Topic #: 1
[All Certified Business Analyst Questions]

Northern Trail Outfitters is undergoing a Service Cloud implementation and has decided to use the Scrum methodology for the implementation. A business analyst (BA) received an urgent, high-priority change request in the middle of a sprint.
Which step should the BA take next?

  • A. Add the change request to the backlog to be prioritized for the next sprint.
  • B. De-prioritize some user stories and add the change request to the current sprint.
  • C. Begin working on the change request as soon as the team has capacity.
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Suggested Answer: A 🗳️
by Supremacy93 at Dec. 22, 2022, 9:03 a.m.

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Supremacy93
Highly Voted 1 year, 3 months ago
Selected Answer: A
In Scrum, any urgent requests are not handled in the middle of a sprint
upvoted 13 times
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Salesforceexpert12
Most Recent 2 months ago
Selected Answer: B
B. De-prioritize some user stories and add the change request to the current sprint. When a business analyst (BA) receives an urgent, high-priority change request in the middle of a sprint during a Scrum implementation, the next step should be to de-prioritize some user stories and add the change request to the current sprint.
upvoted 1 times
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kumargupta2012ait
9 months ago
B. De-prioritize some user stories and add the change request to the current sprint. When a business analyst (BA) receives an urgent, high-priority change request in the middle of a sprint during a Scrum implementation, the next step should be to de-prioritize some user stories and add the change request to the current sprint.
upvoted 2 times
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Balajiiii
11 months, 1 week ago
Selected Answer: A
A is the answer
upvoted 1 times
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wvbsdfb
1 year ago
Correct is A
upvoted 1 times
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