Welcome to ExamTopics
ExamTopics Logo
- Expert Verified, Online, Free.
Mail Us[email protected]
Menu
Salesforce Discussions
exam questions

Exam Certified Business Analyst All Questions

View all questions & answers for the Certified Business Analyst exam
Go to Exam

Exam Certified Business Analyst topic 1 question 74 discussion

Actual exam question from Salesforce's Certified Business Analyst
Question #: 74
Topic #: 1
[All Certified Business Analyst Questions]

Universal Containers wants to integrate its Salesforce org with the largest online professional network so its sales reps can view information directly on Salesforce records. The business analyst will write acceptance criteria for this scenario.
What is an example of good acceptance criteria?

  • A. Install a CRM widget to allow sales reps to view information in the Lead and Contact records.
  • B. A sales rep can view current information directly in the Lead and Contact records.
  • C. A sales rep needs to have the CRM widget installed in the Lead and Contact Record Page Layout.
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️
by Supremacy93 at Dec. 22, 2022, 8:41 a.m.

Comments

Chosen Answer:
This is a voting comment (?) , you can switch to a simple comment.
Switch to a voting comment New
Submit Cancel
Supremacy93
Highly Voted 1 year, 11 months ago
Selected Answer: B
CRM Widget would be a technical solution which is out of scope for BA
upvoted 7 times
...
lena989
Most Recent 7 months ago
Selected Answer: B
Option B is the best example of acceptance criteria among the choices provided. It clearly states the expected user experience and functionality, making it straightforward to verify whether the integration meets the desired requirements. For a more complete set of acceptance criteria, additional details might be added, such as: A sales rep can view up-to-date professional information such as job titles, company names, and shared connections. Information should be refreshed every 24 hours or upon a manual request to ensure it remains current. The integration must comply with data privacy laws and regulations.
upvoted 1 times
...
sfreesway
10 months ago
Selected Answer: B
Good acceptance criteria focus on intent not the feature or solution A and C both contains the solution ie 'Install the CRM widget' so they're both out Which leaves us B as the correct one https://trailhead.salesforce.com/content/learn/modules/user-story-creation/construct-a-user-story?trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-business-analyst-credential
upvoted 3 times
...
ppremy
1 year, 7 months ago
It is A: The main part of the questions is a good acceptance criteria. This is the work that the team will work on that develop and set as a deliverable
upvoted 1 times
...
SFRR
1 year, 7 months ago
I think the correct awnser should be B
upvoted 4 times
...

Get IT Certification

Unlock free, top-quality video courses on ExamTopics with a simple registration. Elevate your learning journey with our expertly curated content. Register now to access a diverse range of educational resources designed for your success. Start learning today with ExamTopics!

Start Learning for free
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel