While performing an amendment, a sales rep is unable to edit the Additional Discount for an existing subscription Quote Line. What is the cause of this behavior?
A.
The org is using legacy amendment and renewal service.
B.
A Product Rule is preventing the Additional Discount from being edited.
C.
Additional Discount is a locked field on amendment Quotes.
D.
The Non Discountable field is marked True on the Product record for the Quote Line.
C is correct.
On Amendment Quotes in Salesforce CPQ, changing the discount (or standard price fields, dates) of existing lines is not supported in Salesforce CPQ. That data already exists on subscriptions under the contract, and prices cannot change on the subscriptions retroactively.
https://help.salesforce.com/s/articleView?id=000382118&type=1
C says "Additional Discount is a locked field on 'Amendment Quotes''. This statement is incorrect because Additional Discount is allowed on New Quotelines on an Amendment Quote. D is the correct answer here.
Additional Discount is locked for already contracted products. The answer C states that Additional Discount is always locked for amendment Quotes which is not true.
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