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Exam ADM-201 topic 1 question 230 discussion

Actual exam question from Salesforce's ADM-201
Question #: 230
Topic #: 1
[All ADM-201 Questions]

What are two sources from which cases can be created?

  • A. Web-to-Lead
  • B. Web-to-Web
  • C. Email-to-Case
  • D. Connect for Outlook
Show Suggested Answer Hide Answer
Suggested Answer: CD 🗳️

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Ranger
Highly Voted 3 years, 9 months ago
our admin can set up Web-to-Case and either Email-to-Case or On-Demand Email-to-Case to automatically capture cases from your website and customer emails.
upvoted 6 times
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MonBouj
Most Recent 1 month, 3 weeks ago
Web to case Email to case
upvoted 2 times
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chandra1212121
6 months ago
Selected Answer: AC
A and C are correct
upvoted 1 times
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Danny999
3 years ago
option B is Web-to-case https://help.salesforce.com/articleView?id=setting_up_web-to-case.htm&type=5
upvoted 2 times
qudsia
2 years, 7 months ago
I think they entered "web-to-web" to give a wrong answer. Web-to-case would have been correct, but they didn't give that option.
upvoted 1 times
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Sanjit_2020
3 years ago
Correct answer is B and C
upvoted 1 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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