Exam Certified Platform App Builder topic 1 question 208 discussion

B and D are correct.

Answer: BD B. Leads can be grouped into queues. False: Leads are ASSIGNED to queues, not grouped. https://help.salesforce.com/s/articleView?id=sf.customize_leadrules.htm&type=5 D. Custom objects that have been related to a lead can be copied when a lead is converted to the account, contact or opportunity. False: Only custom FIELDS on the lead object can be mapped during lead conversion. Related objects are not mappable via the UI. https://help.salesforce.com/s/articleView?id=sf.customize_mapleads.htm&type=5 NOT: A. Standard or Custom fields can be mapped to fields in the Account, Contact and Opportunity objects as part of lead conversion. True: https://help.salesforce.com/s/articleView?id=sf.lead_conversion_mapping.htm&type=5 C. Leads can be automatically assigned to users or queues. True: https://help.salesforce.com/s/articleView?id=sf.customize_leadrules.htm&type=5

B & D. This is about what is **NOT** a capability. B - You can assign leads to Queues, quite different from "grouped into queues" D - Fields are "copied", they are mapped.

A & C A - Standard or Custom fields can be mapped for the Account, Contact and Opportunity C - Lead assignment rules

A & D - When you convert lead records, standard lead fields map to contact, account, person account, and opportunity fields. If you use custom fields, your admin specifies the fields that they map to in your newly created records.