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Exam ADM-201 All Questions

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Exam ADM-201 topic 1 question 1151 discussion

Actual exam question from Salesforce's ADM-201
Question #: 1151
Topic #: 1
[All ADM-201 Questions]

Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product's two lead engineers read/write access to all new cases that reference the new product.
What should an administrator do to satisfy this requirement?

  • A. Create an auto-response rule and a public group.
  • B. Create a predefined case team and an assignment rule.
  • C. Create a user-based sharing rule and an ad-hoc case team.
  • D. Create a queue and a criteria-based sharing rule.
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️

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sts1991
Highly Voted 3 years ago
Selected Answer: B
B is right https://help.salesforce.com/s/articleView?id=sf.creating_assignment_rules.htm&type=5
upvoted 5 times
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DivCC
Most Recent 9 months, 4 weeks ago
Selected Answer: B
B is right
upvoted 1 times
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MonBouj
1 year, 5 months ago
Selected Answer: B
B https://help.salesforce.com/s/articleView?id=sf.creating_assignment_rules.htm&type=5 => Set Up Assignment Rules Define conditions that determine how leads or cases are processed. The rules assign leads and cases to the specified user or queue.
upvoted 1 times
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caykor
1 year, 6 months ago
C is right answer. It is not case assign problem.
upvoted 1 times
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huy45209
1 year, 7 months ago
I mean D
upvoted 1 times
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huy45209
1 year, 7 months ago
No no no, C is the correct answer
upvoted 1 times
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rsjk
2 years, 8 months ago
B is the right answer.
upvoted 3 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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