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Exam Certified Marketing Cloud Consultant All Questions

View all questions & answers for the Certified Marketing Cloud Consultant exam

Exam Certified Marketing Cloud Consultant topic 1 question 152 discussion

Actual exam question from Salesforce's Certified Marketing Cloud Consultant
Question #: 152
Topic #: 1
[All Certified Marketing Cloud Consultant Questions]

A marketer wants to capture open-ended feedback from customers via SMS and write it to a data extension.
How could MobileConnect be used to accomplish this?

  • A. Use an outbound message template with embedded AMPscript to capture the response.
  • B. Use an info capture message template to capture the response.
  • C. Use a text-response message template with embedded AMPscript to capture the response.
  • D. Use a vote/survey message template to capture the response.
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️
Reference:
https://salesforce.stackexchange.com/questions/224736/sms-response-tracking-in-marketing-cloud

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Tekc
4 months ago
It is C and not B because it is open ended feedback and the embedded AMPscript allows for the response to be captured
upvoted 1 times
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pao2310
1 year, 3 months ago
C its C
upvoted 1 times
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ikirill
1 year, 7 months ago
Selected Answer: C
Since it's open-ended feedback, it's should be C. https://salesforce.stackexchange.com/questions/296800/capture-sms-response-on-journey-builder
upvoted 1 times
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Malttocs
2 years, 1 month ago
I agree with B here
upvoted 1 times
elis_nata10
2 years ago
Info capture message doesn't store data in DE, it saves on a contact record: https://help.salesforce.com/s/articleView?id=sf.mc_moc_info_capture.htm&type=5&language=en_US I think it's C
upvoted 1 times
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anacj
3 years, 2 months ago
C is correct
upvoted 3 times
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B (20%)
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