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Exam Certified Advanced Administrator topic 1 question 70 discussion

Actual exam question from Salesforce's Certified Advanced Administrator
Question #: 70
Topic #: 1
[All Certified Advanced Administrator Questions]

A member of Universal Container's support team is assisting a sales rep in managing a top customer. The sales rep has manually shared an opportunity with the support member in hopes that the support member can update some of the technical sales fields on the record, but the support member is unable to edit the opportunity.
Which solution would provide edit access to the opportunity?

  • A. Create a permission set for opportunity edit and add it to the support member's user record.
  • B. Change the Organization-Wide Defaults internal access for opportunities to public read/write.
  • C. Change the support team member's role to a role above the sales rep in the org's role hierarchy.
  • D. Add the support team member to the opportunity team and assign read/write access to the member.
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️
We want to grant Read/Write access only to opportunities where they are included as team member. And so, we gave them Read/Write at team set up.
Reference:
https://trailblazers.salesforce.com/answers?id=9063A000000lYwpQAE
by RaphPracticing777 at Aug. 6, 2021, 7:16 a.m.

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oooooo12190618
Highly Voted 1 year, 11 months ago
The answer is A
upvoted 5 times
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Joel31113
Most Recent 4 months ago
Selected Answer: D
Answer is not A, as this will give access to all opportunities. The support team member just needs access to this opp.
upvoted 1 times
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renr3n79
11 months ago
Both A and D can provide the requirement of edit access. It should be noted though that adding a user to an opportunity team can be done by the record owner (or if he is above the user in the role hierarchy), while creating a permission set has to be done by an administrator.
upvoted 1 times
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Sando_99
1 year ago
Selected Answer: D
As the support team is assisting a sales rep in managing a top customer. It has to be a part of team.
upvoted 1 times
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RaphPracticing777
2 years ago
Answer is C. If the user doesnt have the permission under a permission set or profile ('Edit' on the object) he will never be able to modify the record, even with a manual sharing.
upvoted 1 times
RMEZZA
1 year, 11 months ago
You mean A, right?
upvoted 5 times
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